Version 2.1 (interim), 5 November 2026
A. Airport Parking Fees
Cabak shall bear all airport parking fees incurred during the provision of the meet-and-greet service for the period reasonably required to complete the client’s reception and escort them to the vehicle.
B. Waiting Time Charges for Private Trips
The service covers the first 60 minutes of waiting time, commencing from the time the vehicle arrives at the designated pickup or drop-off location.
If the waiting time exceeds 60 minutes, the following additional charge shall apply:
- $5 for each additional 30 minutes or part thereof.
C. Chauffeur Service Using the Client’s Vehicle
Where a chauffeur service is provided using the Client’s own vehicle, a fixed fee of $40 per trip shall apply.
This fee also includes the first 60 minutes of waiting time free of charge. Any additional waiting time beyond this period shall be charged in accordance with the waiting time rates set out in Section B.
D. Pickup Timing
The Company shall not be held responsible for any delays, missed appointments or disruptions resulting from traffic congestion, road closures, accidents, adverse weather conditions, or any other circumstances affecting travel time that are beyond its reasonable control.
The Client acknowledges that the responsibility for determining the required arrival time at the destination and allowing sufficient travel time rests solely with the Client. While Cabak may, at its discretion, propose or recommend a pickup time based on the information provided and prevailing traffic conditions, such recommendation is given for convenience only and does not constitute a guarantee of on-time arrival.
The final decision regarding the scheduled pickup time shall remain the Client’s responsibility.
E. Documents/Items Pick-Up & Drop-Off Service
Service Availability: This service is available every Monday, Wednesday, and Friday, and the schedule may change. Items may also travel along a ride. Requests must be submitted and confirmed in advance. The vehicle departs from Zgharta at 10:00 AM on service days (Monday, Wednesday, and Friday). Return departures from Beirut are scheduled between 3:00 PM and 5:00 PM, depending on the number of pickups, deliveries, traffic conditions, and operational requirements. Same-day requests are subject to availability.
Accepted Items: The service is intended for the transportation of documents, envelopes, parcels and personal items. Cabak reserves the right to refuse any item deemed unsafe, illegal, hazardous, fragile, perishable, or otherwise unsuitable for transportation. Cash, jewelry, precious metals, and other valuable items may be transported only upon prior declaration and approval by Cabak. Additional conditions and fees may apply.
Prohibited Items: Firearms, weapons, controlled substances, dangerous goods, flammable materials, and any item prohibited by Lebanese law are strictly forbidden.
Item Responsibility: The sender is fully responsible for the contents, legality, packaging, and labeling of the items being transported. Cabak will not inspect sealed packages unless required by law or deemed necessary for safety reasons.
Packaging Requirements: All items must be properly packed and secured before collection. Cabak shall not be responsible for damage resulting from inadequate packaging.
Delivery Confirmation: Items will only be delivered to the designated recipient or authorized representative. Proof of delivery may include the recipient’s name, signature, photograph or confirmation message.
Waiting Time: Pickup and delivery include a reasonable waiting period of up to 10 minutes at each location. Additional waiting time may result in extra charges or returning the item to the sender.
Service Limitations: Delivery times are estimated and may be affected by traffic, weather conditions, road closures, security restrictions, or other circumstances beyond Cabak’s control.
Liability: Cabak acts solely as a transportation provider. Liability for loss, damage, delay, or misdelivery shall be limited to the amount paid for the service. Cabak shall not be liable for indirect, special, consequential, or financial losses resulting from the transportation of items.
Item Value Declaration: Customers must disclose any item of significant value before booking. Cabak reserves the right to reject the transportation of high-value items.
Cancellation Policy: Confirmed bookings cancelled after driver dispatch may be subject to a cancellation fee.
Right of Refusal: Cabak reserves the right to refuse collection or delivery of any item that violates these Terms & Conditions, presents a safety risk, or breaches applicable laws and regulations.
Customer Acknowledgment: By booking the Documents/Items Pick-Up & Drop-Off Service, the customer confirms that they have read, understood, and accepted these Terms & Conditions.
Contact
Email: [email protected]
Phone and WhatsApp: 78 758 558